1. Introduction
Welcome to PECQUA Marketplace. These Seller Terms & Conditions (“Terms”) govern the relationship between PECQUA and all registered sellers (“Vendors”) on our platform.
By registering as a seller on PECQUA, you agree to comply with these Terms, our Terms & Conditions, Privacy Policy, and all other applicable policies.
2. Eligibility to Sell
To become a vendor on PECQUA, you must:
- Be at least 18 years old
- Provide accurate business and personal information
- Have a valid bank account for payments
- Agree to comply with all applicable laws and regulations
PECQUA reserves the right to approve or reject any vendor application.
3. Seller Registration & Account
- Vendors must complete registration with correct details
- You are responsible for maintaining account security
- Sharing account access is strictly prohibited
- PECQUA may suspend accounts with false or incomplete information
4. Product Listing Rules
All sellers must ensure:
- Products are legal and allowed on PECQUA
- Listings are accurate and not misleading
- Product images are genuine and high quality
- No counterfeit, fake, or prohibited items are allowed
PECQUA reserves the right to remove any product without notice.
5. Pricing & Commission
- Sellers set their own product prices
- PECQUA charges a commission per successful sale (percentage may vary by category)
- Commission is automatically deducted before payout
- Any changes in commission rates will be communicated in advance
6. Orders & Fulfillment
- Sellers are responsible for processing and delivering orders on time
- Orders must be shipped within the agreed timeframe
- Failure to fulfill orders may result in penalties or account suspension
7. Shipping Responsibilities
- Sellers must ensure proper packaging of products
- Accurate shipping information must be provided
- Delivery delays caused by sellers may affect account standing
8. Returns & Refunds
- Returns are subject to PECQUA Return Policy
- Refunds may be approved for defective, wrong, or undelivered products
- Sellers must cooperate in resolving disputes fairly
9. Payments & Withdrawals
- Payments are processed after order completion and confirmation
- Withdrawal schedules depend on PECQUA payment cycles
- Payments are made to the registered bank account only
- PECQUA is not responsible for incorrect bank details provided by sellers
10. Seller Conduct
Sellers must:
- Treat customers professionally
- Avoid fraudulent activity
- Avoid manipulating reviews or orders
- Maintain honesty in all transactions
Violation may result in suspension or permanent removal.
11. Account Suspension & Termination
PECQUA reserves the right to suspend or terminate seller accounts for:
- Fraudulent activity
- Selling prohibited items
- Poor performance or repeated complaints
- Violation of these Terms
12. Intellectual Property
Sellers must ensure they own or have rights to all content uploaded, including:
- Product images
- Descriptions
- Branding materials
PECQUA is not responsible for copyright violations by sellers.
13. Limitation of Liability
PECQUA acts as a marketplace platform and is not directly responsible for:
- Product quality from sellers
- Delivery delays caused by third-party logistics
- Disputes between buyers and sellers
However, PECQUA may assist in resolving disputes fairly.
14. Changes to Seller Terms
PECQUA may update these Terms at any time. Sellers will be notified of significant changes. Continued use of the platform means acceptance of updated Terms.
15. Contact Information
For questions or support:
- Email: admin@pcq.com.ng
- Website: https://pcq.com.ng
